Thank you for contacting the Epic Seven Customer Service Team.
Foremost, we would like to say thank you so much for playing Epic Seven! We really appreciate all of our players and we will do our best to assist with your inquiry.
I took a look through your account records and I was able to find the Hero you inquired about, Sigret. It appears that all the Hero(es) you mentioned were used for Hero Enhance.
Luckily, it is possible to recover Heroes that have accidentally been used to Enhance other Heroes.
After reviewing our message, please respond with the following information if you would like to proceed with the recovery of your Hero Sigret. Please do keep in mind that recovery is a one-time per account service we offer. Once you use your recovery opportunity on this account, you will not be able to request recovery again. If you would like any further information before deciding whether to use the recovery service, please feel free to ask us at any time.
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▷ Hero Recovery Request ◁
▶ Player username: Zant
▶ Hero that you would like to recover: Sigret
▶ Consent to use of one-time only recovery: Yes
Аминь, сучечки!