Re: Подскажите в чем может быть проблема захода в личный кабинет?
Robin (NCSOFT)
Oct 6, 20:33 PDT
Hi Anna!
Thank you for providing that information.
Generally, when we see single and/or multiple devices accessing multiple account in a short period of time, it indicates that those accounts could be compromised. To prevent unnecessary damage, security measures were put in place. Unfortunately, we are not able to override these security measures. This means any time you try to access multiple accounts in a short period of time you will experience issues.
If you continue to experience this issue, you will simply need to wait some time before you'll be able to log in again.
Regards,
Robin
NCSOFT Support Team
Вот что мне отвечали по такой же проблеме с концом
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