Обновлен
FAQ Арены. Добавлена инфа по предпокупке, содержимому Digital Deluxe и CE.
Will I be able to reserve character and guild names during the Headstart Access?
Yes, players who have Headstart Access will be able to claim character and guild names that will carry over when Guild Wars 2 goes live. Players who pre-purchase and receive three-day Headstart Access will have an advantage in choosing character and guild names over players who pre-order and receive one-day Headstart Access.
I'm an original Guild Wars player--will I be able to reserve my character name in Guild Wars 2?
Guild Wars players will have an opportunity to secure their character names in Guild Wars 2. We'll have more information about this feature in the future.
I ordered one of the digital editions. How will I obtain the final manual for Guild Wars 2?
Final documentation for Guild Wars 2 will be available on our Web site at launch.
I already pre-ordered Guild Wars 2 at a retailer before April 10. How do I ensure I receive either the Pre-Purchase or Pre-Order bonuses?
The only way to obtain all the benefits of the official Guild Wars 2 Pre-Purchase program is to wait until April 10th and conduct a transaction through the official buy.guildwars2.com Web site or through an authorized retailer. In the meantime, if you pre-ordered the game before April 10th, you will need to work with that retailer to determine if your pre-order will be converted to an official Guild Wars 2 Pre-Purchase. If you have not pre-ordered or pre-purchased Guild Wars 2, we strongly encourage you to wait until April 10th and make a transaction through a source listed on our official Web site.
Is my copy of Guild Wars 2 tied to my region?
Yes. To play from North America you must purchase a North American copy of the game. To play from Europe you must purchase a European copy of the game. Note that this restriction impacts where you can play from, not which game worlds you can choose to play on.
By purchasing the correct copy of the game, you're supporting the game in your country, and you'll be connecting to your local data center, using your local customer support team, and downloading the correct language support for your country.
If I pre-purchase the physical Collector's Edition, will there be a digital download to ensure I have the client before release?
Yes, all players who pre-purchase or pre-order Guild Wars 2 will be able to download the client prior to release so they can participate in the Headstart Access.
How will I receive the Collector's Edition digital items?
When you log in to Guild Wars 2 and create a character, you will be able to obtain your digital items via the in-game mail system.
How does the Golem Banker work?
The Golem Banker provides unlimited access to your account storage from anywhere in-game for five consecutive days. The five-day period begins when you first use the Golem Banker. During the five-day period, you can use the Golem Banker's service as many times as you'd like.
How does the Chalice of Glory work?
The Chalice of Glory is a one-time use item that will add a set amount of Glory to your account. Once used, the Chalice will be destroyed and the bonus will be reflected on your account.
How does the Tome of Influence work?
The Tome of Influence is a one-time use item that will add a set amount of Influence to the guild you're representing. Once used, the Tome will be destroyed and the bonus will be reflected on the guild you are representing at the time of use.
How does the Summon Mistfire Wolf elite skill work?
When used, the elite skill will summon a Mistfire Wolf to temporarily fight alongside you and your allies.
Can I upgrade from a physical Standard Edition copy to Digital Deluxe?
Yes, we will provide an upgrade path if you have Standard Edition and wish to upgrade to Digital Deluxe. We will release more information on this in the future.
If I pre-purchase the Collector's Edition, how long do I have to collect the final box and code from the store to keep my account active?
If you pre-purchase the Collector's Edition, you will have five-days after the Guild Wars 2 launch date to apply your retail serial code. If your code isn't entered during the five-day period, you will be unable to access the game until you do apply the code to your account.