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[devel_renamed_841920_01012020]

The Secret World Authentication Failure Please note that passwords are case sensitive error что делать народ

[ne-X-us]

Сообщение от devel:

что делать народ

Проверить тот ли ты клиент установил.

[Tarrin]

Что значит тот-не тот?

Покупал игру на сайте разработчика, ключа не прислали. Пароли верные, а с такой же ошибкой заходить не хочет.

[СырАхтук_renamed_731288_15042020]

Common Issues Occurring in The Secret World


1. I am receiving an "Authentication Failure" error message when I try to log into The Secret World!

This is a very common issue that players can experience while attempting to log into the game. Please try the following steps to fix this issue:

Incorrect Login Information - You may have entered in your username and password incorrectly. Please contact customer service who will help verify your account information.

Wrong Client - You may be using previous beta clients that may not be able to patch up to the current version or you may have the wrong "LocalConfig.xml" in your The Secret World installation directory. Please verify that your client is not an older beta client before proceeding to contact customer service. If you are using an older build, then you can download the full client from within the account page under the download section. If you are using the wrong "LocalConfig.xml", then please try to replace it with the one attached to this post.

High Traffic - Due to the high amount of traffic at launch, you may experience this error by mistake. Please be patient and try to log into the game later. If you feel waiting is not solving this issue, then you can contact customer service to ensure your account information is correct.