https://en.support.guildwars2.com
Я писал так (менял по поводу продажи акка):
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Hello,
I suspect that my email address that I'm using for GW2 account (
[email protected]) might no longer be secure. I'm not 100% sure it was in fact hacked, but to make sure, I decided to switch to a different email address,
[email protected].
Is it possible to change the email address associated with the GW2 account to the new one,
[email protected]
Thank you.
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Ответ:
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Hello,
Thank you for contacting NCsoft Account Support.
The option to change your Guild Wars 2 Account Name is not currently available on the Guild Wars 2 site. However, if you need the account name to be changed due to not being able to login, please reply with the following information:
- Guild Wars 2 Serial Code
- If you purchased Guild Wars 2 from the Guild Wars 2 website, please provide one of the following pieces of information:
- Order ID
- Last four digits (ONLY) and the billing zip/postal code of the credit/debit card used
- PayPal® Transaction ID or the Invoice ID associated with the purchase
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Дальше отправил то, что просили - серийный номер и номер заказа. В течение 8 часов сменили мыло и сгенерировали новый пароль.