Dear Customer,
Thank you for contacting us with your account Security issue.
In order to resolve your Account Security issue, you must first call Customer Service and pass security checks on your account we can take no action on this issue without speaking with you first if you have an issue communicating in one of our supported languages you can have someone with you who can speak on your behalf. We apologize for any inconvenience this may cause, but we ask for you to call us in order to ensure the security of your account information.
To contact our Customer Service Team please call the number listed below for your country:
• USA: 1-855-GO-SWTOR (1-855-467-9867)
• UK, Germany, France: 00800 0246 9273 (008000 BIOWARE)
• Australia, New Zealand, Hong Kong and Singapore: +800 0246 9273 (+8000 BIOWARE)
Please note: Calls made from landlines are toll-free, while those made from mobile devices may be subject to charges from your provider.
For calls originating from countries not listed above, please call the following number: +442035642555
Please replace the ‘+’at the beginning of the number with the international call prefix for your country (for example, the prefix for European Union countries is ‘00’, so the number to call would be 0044 2035642555.) If you are unsure of the international call prefix for the country you are calling from, we recommend contacting your telecommunications service provider. Please note that you may be charged by your provider for making an international phone call, and charges may be based on the country from which you place the call.
Customer support will be provided in English, French, and German only.
If you have any further questions or concerns, please do not hesitate to contact us again.
Sincerely,
Phil
Star Wars ™: The Old Republic™ Customer Service
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